Support

We can help

Our support services cover our software products, Caché applications and hardware, in a combination to suit you.

Our dedicated support staff offer a personal service without the frustration of speaking to operators who do not understand your system.

support

Contact Information

If you have a question, contact our support centre where we'll be happy to help you. Calls can be logged via email or phone or by submitting an on-line support request.

Email:

Tel: +44-1932-252568





Knowledge Base

Various useful articles about our products, taken from our Knowledge Base, are published here:

You can access articles and information from our in-house experts:

MSM-Workstation

We also host a set of pages giving valuable information about MSM-Workstation.

Discussion Forum

If you'd like to discuss our products with other users, please join our discussion forum.

Opening Hours

Our support center is open from Monday to Friday except for the English public holidays.

In 2010 these are:

  • Friday, January 1st, 2010
  • Friday, April 2nd, 2010
  • Monday, April 5th, 2010
  • Monday, May 3rd, 2010
  • Monday, May 31st, 2010
  • Monday, August 30th, 2010
  • Monday, December 27th, 2010
  • Tuesday, December 28th, 2010